Delivery / Pick-up Service
#Outlying Islands refer to these exact locations only: Lantau Island, Yat Tung Estate North, Yat Tung Estate South, Tung Chung North, Tung Chung South, Discovery Bay, Peng Chau, Hei Ling Chau, Lamma Island, Po Toi Island, Cheung Chau South, Cheung Chau North
Please refer to S.F. Express outlet locations for details.
#For orders in outlying islands, the delivery service only includes delivery to the urban docks, customers are necessary to arrange shipment by themselves.
Selected Products
AUDIO VISUAL VIERA TV, Blu-ray Player, Sound Bar, Micro HiFi |
AIR CONDITIONER Window Type Air Conditioner, Split Type Air Conditioner, Window-Split Type Air Conditioner |
KICHEN APPLIANCES Warm Jar, Rice Cooker (Specific Models), Microwave Oven, Bread Maker, IH Cooker, Electronic Pressure Cooker, Blender (Specific Models) |
HEALTH Massage Lounger |
HOME APPLIANCES Washing Machine, Clothes Dryer, Refrigerator, Electric Fan (Specific Models), Air Purifier, Dehumidifier, Vacuum Cleaner (Specific Models) |
SPECIAL PRODUCTS Dishwasher, Alkaline Ionizer, Water Purifier, Range Hood, Hand Dryer, Thermo Ventilator, Toilet Seat |
Extra Service Charge
Item | Service Area |
Charge for general appliances |
Remark | ||
General appliances | Large appliances (81-120kg) | Extra Large appliances (120kg or above) | |||
Disposal Charge (Per Piece) | Disposal of general used appliances | HK$100 per item | HK$200 per item | HK$300 per item | Exclude the regulated electrical equipment |
Upgraded removal service (provided by Shun Hing Logistics Co., Ltd) | HK$100 per item | HK$200 per item | HK$300 per item | Removal service is conducted on the delivery date or after installation date | |
Arrange Free statutory removal service (provided by ALBA IWS) | Free | Free | N/A | ALBA IWS is arranged to conduct removal service | |
Additional Stair Charge (Per Piece & Floor) |
The fee applies to the total number of steps that the deliveryman walk through from the time the truck is parked to the time he arrives at the delivery location.It is charged per 10 steps,including up or down stairs.(total number of steps below or equal to 9 are free of charge). |
HK$30 per item | HK$100 per item | HK$200 per item | Delivery of goods and disposal of used appliances will be counted as two trips. |
Crossing Obstacles Charge (Per Piece) |
There is a need to move appliances across obstacles such as washbasin, cabinet etc. | HK$150 per item | HK$250 per item | HK$350 per item | Delivery of goods and disposal of used appliances will be counted as two trips |
Remote Area Charge (Per Piece) |
If the destination is not accessible by cars but accessible by carts only (distance between parking and building’s entrance to be 100m or above), surcharge is required | HK$150 per item | HK$250 per item | HK$350 per item | Delivery of goods and disposal of used appliances will be counted as two trips |
Remarks: It does not include dismantling water pipes, gas pipes or electrical wires, or moving or dismantling anything in the passageway of the customer's home. If the customer's residence area or passage - such as corridors, doorways, etc. are not sufficient for the entry and exit of goods, no moving service will be provided. Relevant arrangements and charges will be adjusted based on actual conditions. If the actual environment is unsafe or unfeasible, the service will not be provided. |